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How long is a Pack valid for?

Some documents can be no be more than three months old when marketing starts, but there is no obligation to update Packs as long as the property remains on the market. No component of the Pack should be more than 12 months old on the day the property goes on sale. For more details, see the regulations on the industry site.

From the HIPS website

Comments

I have recently completed a 6 weeeks contract with a estate agent, and was not able to find a new house to purchase, although we had found a buyer for our present house.

I have now recieved a letter demanding a hips withdrawal fee of £399.00, which we do know whats its for, as we did not recieve a survey for hips on our house or report given to us.
Are we being unfairly charged, please advise. Thankyou

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